We contacted C&E on Monday, June 8, 2020 and the owner Mr. Jim Packett was at our door very promptly to address our Central Heat and Air problem. He went over very thoroughly with us about all options. Once we made our decision he proceeded to tell us that he was booked up this week but it would be next week. I know this is a critical time of the year for this type of business. He called us on Wednesday June 10, 2020 to inform us that his crew would be out today! I was overjoyed. They were here before 8 this morning with Jim Packett. Let me tell you, those 5 men were the best we have ever dealt with. His crew only left to go get some more supplies and grab a bite to eat. The left by 3:00 with the job complete. They clean up, checked everything thoroughly. They were very polite and worked very well together. They were simply joyful hardworking men with very grateful hearts. Mr. Packett the owner bent over backwards to accommodate us with our issues. My hats off to 5 great guys. Will not hesitate to pass the word on how great C&E Heating & Air are and we highly recommend them for anyone ever needs that type of service.